E-Commerce
AI Dunning & Payment Recovery
LuxeWear Direct
₹3.4L
Recovered Monthly GMV
68%
Dunning Recovery Rate
100%
Automated Workflow
The Challenge
High checkout abandonment rate and 18% failed payments on subscription and high-ticket orders due to bank OTP drops and card limit issues.
Our Solution
Configured automated webhook-driven AI Dunning sequences with personalized WhatsApp recovery links, SMS payment retry nudges, and smart discount incentives.
Key Outcomes
Automatically recovered ₹3,40,000+ in previously lost checkouts per month
Instant WhatsApp assistance link for failed payment customers
Zero manual intervention required by support staff
"The payment recovery sequences win back lost transactions on autopilot. It is pure found revenue every single week."
Pooja Singhania
Head of Growth, LuxeWear Direct